---
title: Can I automate messages for events like abandoned carts or order updates?
description: "Yes, SMSGatewayCenter supports automation for [Shopify](https://www.smsgatewaycenter.com/integrations/connect-shopify-sms/) events. You can set up triggers to send messages automatically when a customer places an order, completes a payment, or abandons their cart. For example, you can send a WhatsApp message 15 minutes after…"
url: "https://www.smsgatewaycenter.com/blog/kb/can-i-automate-messages-for-events-like-abandoned-carts-or-order-updates/"
updated: "2025-05-13"
category: Integrations / Shopify Messaging
---

# Can I automate messages for events like abandoned carts or order updates?

Yes, SMSGatewayCenter supports automation for [Shopify](https://www.smsgatewaycenter.com/integrations/connect-shopify-sms/) events. You can set up triggers to send messages automatically when a customer places an order, completes a payment, or abandons their cart. For example, you can send a WhatsApp message 15 minutes after a cart is abandoned with a reminder like, “Hey, your cart is waiting for you!” along with a discount code.

### More Related Articles

- [Does SMSGatewayCenter support multi-agent inboxes for WhatsApp customer support?](https://www.smsgatewaycenter.com/blog/kb/does-smsgatewaycenter-support-multi-agent-inboxes-for-whatsapp-customer-support/)
- [Can I integrate SMSGatewayCenter’s Shopify messaging with other tools like Zapier?](https://www.smsgatewaycenter.com/blog/kb/can-i-integrate-smsgatewaycenters-shopify-messaging-with-other-tools-like-zapier/)
- [Will I be charged for messages that aren’t delivered?](https://www.smsgatewaycenter.com/blog/kb/will-i-be-charged-for-messages-that-arent-delivered/)

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