---
title: Can I customize the SMS or WhatsApp messages?
description: "Yes, in the **SMSGatewayCenter** panel, create personalized messages using dynamic placeholders (e.g., [Name]). For SMS, use your DLT-approved template and Sender ID. For WhatsApp, select an approved template and customize content within allowed parameters. Ensure templates are concise and include…"
url: "https://www.smsgatewaycenter.com/blog/kb/can-i-customize-the-sms-or-whatsapp-messages/"
updated: "2025-05-11"
category: Integrations / Contact Form Integration
---

# Can I customize the SMS or WhatsApp messages?

Yes, in the **SMSGatewayCenter** panel, create personalized messages using dynamic placeholders (e.g., [Name]). For SMS, use your DLT-approved template and Sender ID. For WhatsApp, select an approved template and customize content within allowed parameters. Ensure templates are concise and include clear CTAs.

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