---
title: Can I personalize the message with CRM fields?
description: "Yes, for SMS. Insert a field's API name into the message template (for example a First Name field) and it's filled in from the record when the message sends. ### More Related Articles - [What phone number format does the…"
url: "https://www.smsgatewaycenter.com/blog/kb/can-i-personalize-the-message-with-crm-fields/"
updated: "2026-08-25"
category: Integrations / Zoho CRM Messaging integration / Sending Messages
---

# Can I personalize the message with CRM fields?

Yes, for SMS. Insert a field's API name into the message template (for example a First Name field) and it's filled in from the record when the message sends.

### More Related Articles

- [What phone number format does the mobile field need?](https://www.smsgatewaycenter.com/blog/kb/what-phone-number-format-does-the-mobile-field-need/)
- [What happens if I bulk-import a large batch of records?](https://www.smsgatewaycenter.com/blog/kb/what-happens-if-i-bulk-import-a-large-batch-of-records/)
- [Will editing an existing record send a message?](https://www.smsgatewaycenter.com/blog/kb/will-editing-an-existing-record-send-a-message/)

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