---
title: Can I use WhatsApp Flows and Workflow Builder together?
description: "They are separate features. **Workflow Builder** is for automated journeys (triggers, messages, collect input, conditions, API, agent transfer). **WhatsApp Flows** (wa_flow) is for building multi-screen forms (screens, components, Flow JSON for Meta). Use Workflow Builder for conversation flows and automation; use WhatsApp Flows when…"
url: "https://www.smsgatewaycenter.com/blog/kb/can-i-use-whatsapp-flows-and-workflow-builder-together/"
updated: "2026-04-04"
category: WhatsApp Business API / Workflow Builder
---

# Can I use WhatsApp Flows and Workflow Builder together?

They are separate features. **Workflow Builder** is for automated journeys (triggers, messages, collect input, conditions, API, agent transfer). **WhatsApp Flows** (wa_flow) is for building multi-screen forms (screens, components, Flow JSON for Meta). Use Workflow Builder for conversation flows and automation; use WhatsApp Flows when you need native Flow forms (e.g. checkout, registration) inside WhatsApp. Both are under the WhatsApp module with different entry points.

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