---
title: Do I need a WhatsApp Business API account to use WhatsApp messaging with Shopify?
description: "Yes, to send WhatsApp messages via [Shopify](https://www.smsgatewaycenter.com/integrations/connect-shopify-sms/), you need a WhatsApp Business API account. The regular WhatsApp Business app has limitations and doesn’t support automation or integration at scale. SMSGatewayCenter can assist with setting up your [WhatsApp Business API](https://www.smsgatewaycenter.com/whatsapp-business-api/)—reach out…"
url: "https://www.smsgatewaycenter.com/blog/kb/do-i-need-a-whatsapp-business-api-account-to-use-whatsapp-messaging-with-shopify/"
updated: "2025-05-13"
category: Integrations / Shopify Messaging
---

# Do I need a WhatsApp Business API account to use WhatsApp messaging with Shopify?

Yes, to send WhatsApp messages via [Shopify](https://www.smsgatewaycenter.com/integrations/connect-shopify-sms/), you need a WhatsApp Business API account. The regular WhatsApp Business app has limitations and doesn’t support automation or integration at scale. SMSGatewayCenter can assist with setting up your [WhatsApp Business API](https://www.smsgatewaycenter.com/whatsapp-business-api/)—reach out to us for guidance.

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- [Does SMSGatewayCenter support multi-agent inboxes for WhatsApp customer support?](https://www.smsgatewaycenter.com/blog/kb/does-smsgatewaycenter-support-multi-agent-inboxes-for-whatsapp-customer-support/)
- [Can I integrate SMSGatewayCenter’s Shopify messaging with other tools like Zapier?](https://www.smsgatewaycenter.com/blog/kb/can-i-integrate-smsgatewaycenters-shopify-messaging-with-other-tools-like-zapier/)
- [Will I be charged for messages that aren’t delivered?](https://www.smsgatewaycenter.com/blog/kb/will-i-be-charged-for-messages-that-arent-delivered/)

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