---
title: Does RCS require a bot and template?
description: "Yes. You choose an approved RCS bot and one of its approved templates when setting up the RCS automation. ### More Related Articles - [What phone number format does the mobile field need?](https://www.smsgatewaycenter.com/blog/kb/what-phone-number-format-does-the-mobile-field-need/) - [What happens if I bulk-import a…"
url: "https://www.smsgatewaycenter.com/blog/kb/does-rcs-require-a-bot-and-template/"
updated: "2026-08-25"
category: Integrations / Zoho CRM Messaging integration / Sending Messages
---

# Does RCS require a bot and template?

Yes. You choose an approved RCS bot and one of its approved templates when setting up the RCS automation.

### More Related Articles

- [What phone number format does the mobile field need?](https://www.smsgatewaycenter.com/blog/kb/what-phone-number-format-does-the-mobile-field-need/)
- [What happens if I bulk-import a large batch of records?](https://www.smsgatewaycenter.com/blog/kb/what-happens-if-i-bulk-import-a-large-batch-of-records/)
- [Will editing an existing record send a message?](https://www.smsgatewaycenter.com/blog/kb/will-editing-an-existing-record-send-a-message/)

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