---
title: "Does SMSGatewayCenter support multi-agent inboxes for WhatsApp customer support?"
description: "Yes, with the [WhatsApp Business API](https://www.smsgatewaycenter.com/whatsapp-business-api/), you can set up a [shared inbox](https://www.smsgatewaycenter.com/agents-chat-whatsapp-business-api/) for your team to manage customer queries. Multiple agents can respond to messages, ensuring efficient support for your [Shopify](https://www.smsgatewaycenter.com/integrations/connect-shopify-sms/) customers. ### More Related Articles - [Can I…"
url: "https://www.smsgatewaycenter.com/blog/kb/does-smsgatewaycenter-support-multi-agent-inboxes-for-whatsapp-customer-support/"
updated: "2025-05-13"
category: Integrations / Shopify Messaging
---

# Does SMSGatewayCenter support multi-agent inboxes for WhatsApp customer support?

Yes, with the [WhatsApp Business API](https://www.smsgatewaycenter.com/whatsapp-business-api/), you can set up a [shared inbox](https://www.smsgatewaycenter.com/agents-chat-whatsapp-business-api/) for your team to manage customer queries. Multiple agents can respond to messages, ensuring efficient support for your [Shopify](https://www.smsgatewaycenter.com/integrations/connect-shopify-sms/) customers.

### More Related Articles

- [Can I integrate SMSGatewayCenter’s Shopify messaging with other tools like Zapier?](https://www.smsgatewaycenter.com/blog/kb/can-i-integrate-smsgatewaycenters-shopify-messaging-with-other-tools-like-zapier/)
- [Will I be charged for messages that aren’t delivered?](https://www.smsgatewaycenter.com/blog/kb/will-i-be-charged-for-messages-that-arent-delivered/)
- [Are there additional costs for sending SMS or WhatsApp messages via Shopify?](https://www.smsgatewaycenter.com/blog/kb/are-there-additional-costs-for-sending-sms-or-whatsapp-messages-via-shopify/)

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