---
title: Does this use my existing SMS/WhatsApp/Voice credits and templates?
description: "Yes. Sends draw from the same account balance and use the same approved templates, sender IDs, and audio clips you already use elsewhere - there's nothing separate to set up for Zoho CRM specifically. ### More Related Articles - [Which…"
url: "https://www.smsgatewaycenter.com/blog/kb/does-this-use-my-existing-sms-whatsapp-voice-credits-and-templates/"
updated: "2026-08-25"
category: Integrations / Zoho CRM Messaging integration / Getting Started
---

# Does this use my existing SMS/WhatsApp/Voice credits and templates?

Yes. Sends draw from the same account balance and use the same approved templates, sender IDs, and audio clips you already use elsewhere - there's nothing separate to set up for Zoho CRM specifically.

### More Related Articles

- [Which channels can I automate with this?](https://www.smsgatewaycenter.com/blog/kb/which-channels-can-i-automate-with-this/)
- [Do I need any coding or developer help to set this up?](https://www.smsgatewaycenter.com/blog/kb/do-i-need-any-coding-or-developer-help-to-set-this-up/)
- [Where do I find Zoho CRM Integration?](https://www.smsgatewaycenter.com/blog/kb/where-do-i-find-zoho-crm-integration/)

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