---
title: Does WhatsApp require an approved template?
description: "Yes. Only WhatsApp templates already approved on your account appear in the template list - you can't send free-form WhatsApp text through this automation. ### More Related Articles - [What phone number format does the mobile field need?](https://www.smsgatewaycenter.com/blog/kb/what-phone-number-format-does-the-mobile-field-need/) - [What…"
url: "https://www.smsgatewaycenter.com/blog/kb/does-whatsapp-require-an-approved-template/"
updated: "2026-08-25"
category: Integrations / Zoho CRM Messaging integration / Sending Messages
---

# Does WhatsApp require an approved template?

Yes. Only WhatsApp templates already approved on your account appear in the template list - you can't send free-form WhatsApp text through this automation.

### More Related Articles

- [What phone number format does the mobile field need?](https://www.smsgatewaycenter.com/blog/kb/what-phone-number-format-does-the-mobile-field-need/)
- [What happens if I bulk-import a large batch of records?](https://www.smsgatewaycenter.com/blog/kb/what-happens-if-i-bulk-import-a-large-batch-of-records/)
- [Will editing an existing record send a message?](https://www.smsgatewaycenter.com/blog/kb/will-editing-an-existing-record-send-a-message/)

Found this useful?[Add as Preferred Source on Google](https://www.google.com/preferences/source?q=smsgatewaycenter.com)