---
title: How do I create a workflow that waits for user reply?
description: "Use **Wait for Event** (action_delay with **user_message** mode) in the execution model: the workflow pauses until the user sends a message, then continues and can store the reply in a variable (e.g. user_message). For a simple time delay without waiting for input, use the **Delay** node…"
url: "https://www.smsgatewaycenter.com/blog/kb/how-do-i-create-a-workflow-that-waits-for-user-reply/"
updated: "2026-04-09"
category: WhatsApp Business API / Workflow Builder
---

# How do I create a workflow that waits for user reply?

Use **Wait for Event** (action_delay with **user_message** mode) in the execution model: the workflow pauses until the user sends a message, then continues and can store the reply in a variable (e.g. user_message). For a simple time delay without waiting for input, use the **Delay** node (0–100 seconds). Test Journey supports both: delay shows a countdown; user_message mode waits for your input.

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