---
title: How do I create my first workflow?
description: "Click **Add** or **Create New**, give the workflow a name (e.g. “Customer Onboarding”), and leave status as **Draft**. Drag a **Starting Node** and then add nodes from the left palette (Triggers, Message Nodes, Collect Input, Actions). Connect nodes by clicking an output port (coloured circle) on…"
url: "https://www.smsgatewaycenter.com/blog/kb/how-do-i-create-my-first-workflow/"
updated: "2026-02-25"
category: WhatsApp Business API / Workflow Builder
---

# How do I create my first workflow?

Click **Add** or **Create New**, give the workflow a name (e.g. “Customer Onboarding”), and leave status as **Draft**. Drag a **Starting Node** and then add nodes from the left palette (Triggers, Message Nodes, Collect Input, Actions). Connect nodes by clicking an output port (coloured circle) on one node and then the target node. Configure each node via the **Configure** panel, then **Save**. Use **Test Journey** to run it with sample data before setting status to **Active**.

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- [How do I debug a workflow that behaves unexpectedly?](https://www.smsgatewaycenter.com/blog/kb/how-do-i-debug-a-workflow-that-behaves-unexpectedly/)
- [Can I use the same workflow for multiple WABAs or agents?](https://www.smsgatewaycenter.com/blog/kb/can-i-use-the-same-workflow-for-multiple-wabas-or-agents/)

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