---
title: How do I debug a workflow that behaves unexpectedly?
description: "Use **Test Journey** to step through with sample data; check each branch (True/False, Valid/Invalid, Success/Failed). Inspect **User State** and **WorkFlow Data** for real users. Verify **Workflow Config** (reset/cancel/expiry). Check **Variable state** for globals. Review execution logs and API responses (e.g. API Connect Test API). Ensure all **Failed** and **Invalid** ports are connected and that…"
url: "https://www.smsgatewaycenter.com/blog/kb/how-do-i-debug-a-workflow-that-behaves-unexpectedly/"
updated: "2026-04-16"
category: WhatsApp Business API / Workflow Builder
---

# How do I debug a workflow that behaves unexpectedly?

Use **Test Journey** to step through with sample data; check each branch (True/False, Valid/Invalid, Success/Failed). Inspect **User State** and **WorkFlow Data** for real users. Verify **Workflow Config** (reset/cancel/expiry). Check **Variable state** for globals. Review execution logs and API responses (e.g. API Connect Test API). Ensure all **Failed** and **Invalid** ports are connected and that variable names/typos (e.g. in {{local:Name}}) match Variable Management.

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