---
title: How do I tell my bot to use a specific tool? 
description: "Reference the tool by name in your instructions using an @toolname mention, for example @send_whatsapp or @handoff_to_agent. Copy the exact usage string shown next to each enabled tool on the Persona & Prompt or Tools & Actions tab. ### More…"
url: "https://www.smsgatewaycenter.com/blog/kb/how-do-i-tell-my-bot-to-use-a-specific-tool/"
updated: "2026-07-31"
category: "AI Agent Builder / Tools & Actions (Channels)"
---

# How do I tell my bot to use a specific tool? 

Reference the tool by name in your instructions using an @toolname mention, for example @send_whatsapp or @handoff_to_agent. Copy the exact usage string shown next to each enabled tool on the Persona & Prompt or Tools & Actions tab.

### More Related Articles

- [How does Human Handoff work?](https://www.smsgatewaycenter.com/blog/kb/how-does-human-handoff-work/)
- [What is the Send Webhook tool for?](https://www.smsgatewaycenter.com/blog/kb/what-is-the-send-webhook-tool-for/)
- [Can my bot connect to my own CRM, order system, or database?](https://www.smsgatewaycenter.com/blog/kb/can-my-bot-connect-to-my-own-crm-order-system-or-database/)

Found this useful?[Add as Preferred Source on Google](https://www.google.com/preferences/source?q=smsgatewaycenter.com)