---
title: How does Agents Chat support multiple agents on a single WhatsApp number?
description: "[Agents Chat](https://www.smsgatewaycenter.com/agents-chat-whatsapp-business-api/) enables multiple agents to handle conversations concurrently using one WhatsApp Business API number. Each agent can access a shared inbox in the **[SMSGatewayCenter](https://www.smsgatewaycenter.com)** dashboard, view real-time updates, and respond to customer messages, ensuring seamless collaboration and faster response…"
url: "https://www.smsgatewaycenter.com/blog/kb/how-does-agents-chat-support-multiple-agents-on-a-single-whatsapp-number/"
updated: "2025-05-13"
category: WhatsApp Business API / Agents Chat
---

# How does Agents Chat support multiple agents on a single WhatsApp number?

[Agents Chat](https://www.smsgatewaycenter.com/agents-chat-whatsapp-business-api/) enables multiple agents to handle conversations concurrently using one WhatsApp Business API number. Each agent can access a shared inbox in the **[SMSGatewayCenter](https://www.smsgatewaycenter.com)** dashboard, view real-time updates, and respond to customer messages, ensuring seamless collaboration and faster response times.

### More Related Articles

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- [Can I track the performance of my agents using Agents Chat?](https://www.smsgatewaycenter.com/blog/kb/can-i-track-the-performance-of-my-agents-using-agents-chat/)
- [How can I ensure my agents provide consistent support?](https://www.smsgatewaycenter.com/blog/kb/how-can-i-ensure-my-agents-provide-consistent-support/)

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