---
title: How does “Send WhatsApp on new record” work?
description: "The record's mobile field is messaged using an approved WhatsApp template you select when setting up the connection, with the template's variables mapped to the object's fields. ### More Related Articles - [Does the mobile number need a specific format?](https://www.smsgatewaycenter.com/blog/kb/does-the-mobile-number-need-a-specific-format/)…"
url: "https://www.smsgatewaycenter.com/blog/kb/how-does-send-whatsapp-on-new-record-work/"
updated: "2026-08-28"
category: Integrations / Hubspot CRM Messaging integration / Sending Messages
---

# How does “Send WhatsApp on new record” work?

The record's mobile field is messaged using an approved WhatsApp template you select when setting up the connection, with the template's variables mapped to the object's fields.

### More Related Articles

- [Does the mobile number need a specific format?](https://www.smsgatewaycenter.com/blog/kb/does-the-mobile-number-need-a-specific-format/)
- [What happens if I bulk-import records into HubSpot?](https://www.smsgatewaycenter.com/blog/kb/what-happens-if-i-bulk-import-records-into-hubspot/)
- [Will editing an existing record send a message?](https://www.smsgatewaycenter.com/blog/kb/will-editing-an-existing-record-send-a-message-2/)

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