---
title: How does the RCS automation work?
description: "With \"Send RCS on new record\" turned on, new records trigger an approved RCS template sent to the record's mobile number through your chosen RCS bot. ### More Related Articles - [What phone number format does the mobile field need?](https://www.smsgatewaycenter.com/blog/kb/what-phone-number-format-does-the-mobile-field-need/)…"
url: "https://www.smsgatewaycenter.com/blog/kb/how-does-the-rcs-automation-work/"
updated: "2026-08-25"
category: Integrations / Zoho CRM Messaging integration / Sending Messages
---

# How does the RCS automation work?

With "Send RCS on new record" turned on, new records trigger an approved RCS template sent to the record's mobile number through your chosen RCS bot.

### More Related Articles

- [What phone number format does the mobile field need?](https://www.smsgatewaycenter.com/blog/kb/what-phone-number-format-does-the-mobile-field-need/)
- [What happens if I bulk-import a large batch of records?](https://www.smsgatewaycenter.com/blog/kb/what-happens-if-i-bulk-import-a-large-batch-of-records/)
- [Will editing an existing record send a message?](https://www.smsgatewaycenter.com/blog/kb/will-editing-an-existing-record-send-a-message/)

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