---
title: How does the RCS trigger work?
description: "When you turn on Send RCS, every new record sends your chosen approved RCS bot template to the mobile field, with variables mapped to the record's fields. ### More Related Articles - [What phone number format should the mobile field…"
url: "https://www.smsgatewaycenter.com/blog/kb/how-does-the-rcs-trigger-work/"
updated: "2026-08-29"
category: Integrations / Salesforce CRM Messaging Integration / Sending Messages
---

# How does the RCS trigger work?

When you turn on Send RCS, every new record sends your chosen approved RCS bot template to the mobile field, with variables mapped to the record's fields.

### More Related Articles

- [What phone number format should the mobile field use?](https://www.smsgatewaycenter.com/blog/kb/what-phone-number-format-should-the-mobile-field-use/)
- [What happens if I bulk-import a batch of records?](https://www.smsgatewaycenter.com/blog/kb/what-happens-if-i-bulk-import-a-batch-of-records/)
- [Will editing an existing record send a message?](https://www.smsgatewaycenter.com/blog/kb/will-editing-an-existing-record-send-a-message-3/)

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