---
title: How does the SMS automation work?
description: "When a connection has \"Send SMS on new record\" turned on, any new record in that module is checked on the next polling cycle and, if it has a mobile number, an SMS goes out using your chosen sender ID…"
url: "https://www.smsgatewaycenter.com/blog/kb/how-does-the-sms-automation-work/"
updated: "2026-08-25"
category: Integrations / Zoho CRM Messaging integration / Sending Messages
---

# How does the SMS automation work?

When a connection has "Send SMS on new record" turned on, any new record in that module is checked on the next polling cycle and, if it has a mobile number, an SMS goes out using your chosen sender ID and message template.

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