---
title: How does the Voice trigger work?
description: "When you turn on Send voice call, every new record places a call to the mobile field and plays back the audio clip you selected. ### More Related Articles - [What phone number format should the mobile field use?](https://www.smsgatewaycenter.com/blog/kb/what-phone-number-format-should-the-mobile-field-use/) -…"
url: "https://www.smsgatewaycenter.com/blog/kb/how-does-the-voice-trigger-work/"
updated: "2026-08-29"
category: Integrations / Salesforce CRM Messaging Integration / Sending Messages
---

# How does the Voice trigger work?

When you turn on Send voice call, every new record places a call to the mobile field and plays back the audio clip you selected.

### More Related Articles

- [What phone number format should the mobile field use?](https://www.smsgatewaycenter.com/blog/kb/what-phone-number-format-should-the-mobile-field-use/)
- [What happens if I bulk-import a batch of records?](https://www.smsgatewaycenter.com/blog/kb/what-happens-if-i-bulk-import-a-batch-of-records/)
- [Will editing an existing record send a message?](https://www.smsgatewaycenter.com/blog/kb/will-editing-an-existing-record-send-a-message-3/)

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