---
title: How does the WhatsApp trigger work?
description: "When you turn on Send WhatsApp, every new record sends your chosen approved WhatsApp template to the mobile field, with the template's variables filled from the record's own fields. ### More Related Articles - [What phone number format should the…"
url: "https://www.smsgatewaycenter.com/blog/kb/how-does-the-whatsapp-trigger-work/"
updated: "2026-08-29"
category: Integrations / Salesforce CRM Messaging Integration / Sending Messages
---

# How does the WhatsApp trigger work?

When you turn on Send WhatsApp, every new record sends your chosen approved WhatsApp template to the mobile field, with the template's variables filled from the record's own fields.

### More Related Articles

- [What phone number format should the mobile field use?](https://www.smsgatewaycenter.com/blog/kb/what-phone-number-format-should-the-mobile-field-use/)
- [What happens if I bulk-import a batch of records?](https://www.smsgatewaycenter.com/blog/kb/what-happens-if-i-bulk-import-a-batch-of-records/)
- [Will editing an existing record send a message?](https://www.smsgatewaycenter.com/blog/kb/will-editing-an-existing-record-send-a-message-3/)

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