---
title: My widget is not appearing on my website. What should I check?
description: "Confirm the embed code was pasted correctly into your site's HTML (not removed by a page builder or cache plugin), that the widget's Security settings allow your domain, and that the widget status is Live, not Draft. ### More Related…"
url: "https://www.smsgatewaycenter.com/blog/kb/my-widget-is-not-appearing-on-my-website-what-should-i-check/"
updated: "2026-08-31"
category: Web Chat Widget / Troubleshooting
---

# My widget is not appearing on my website. What should I check?

Confirm the embed code was pasted correctly into your site's HTML (not removed by a page builder or cache plugin), that the widget's Security settings allow your domain, and that the widget status is Live, not Draft.

### More Related Articles

- [Do I need AI Agent Builder to use the Web Chat Widget?](https://www.smsgatewaycenter.com/blog/kb/do-i-need-ai-agent-builder-to-use-the-web-chat-widget/)
- [Can I have a widget route to a bot for most hours and to a human for others? ](https://www.smsgatewaycenter.com/blog/kb/can-i-have-a-widget-route-to-a-bot-for-most-hours-and-to-a-human-for-others/)

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