---
title: Nothing is sending after I add a record – why?
description: "Check that the automation toggle for that channel is turned on for the connection, that the mobile number field is mapped correctly, and that the number is in a valid international format. Also confirm the row is truly new -…"
url: "https://www.smsgatewaycenter.com/blog/kb/nothing-is-sending-after-i-add-a-record-why/"
updated: "2026-08-30"
category: Integrations / Airtable Messaging Integration / Troubleshooting
---

# Nothing is sending after I add a record – why?

Check that the automation toggle for that channel is turned on for the connection, that the mobile number field is mapped correctly, and that the number is in a valid international format. Also confirm the row is truly new - editing an old blank row will not trigger a send.

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