---
title: Preventing SMS and Voice Call Fraud in Fintech Communications
description: "Fraudulent messages and calls (smishing and vishing) are a major concern. RBI mandates fintech companies to implement safeguards to prevent misuse of SMS and voice channels. - Use verified Sender IDs and registered templates. - Educate customers about phishing scams.…"
url: "https://www.smsgatewaycenter.com/blog/kb/preventing-sms-and-voice-call-fraud-in-fintech-communications/"
updated: "2025-06-24"
category: General / Fintech
---

# Preventing SMS and Voice Call Fraud in Fintech Communications

Fraudulent messages and calls (smishing and vishing) are a major concern. RBI mandates fintech companies to implement safeguards to prevent misuse of SMS and voice channels.

- Use verified Sender IDs and registered templates.
- Educate customers about phishing scams.
- Monitor messaging activity for suspicious patterns.
- Report fraud attempts to regulators promptly.

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