---
title: What steps should I follow to set up a Webhook for receiving SMS or WhatsApp Delivery Receipts (DLR) on SMSGatewayCenter?
description: "**SMSGatewayCenter** allows you to set up a **webhook** to receive real-time Delivery Receipts (DLRs) for SMS and WhatsApp messages. Here’s how to do it: ## **Steps to Add a Webhook for DLR**: - **Log In**: Access your **SMSGatewayCenter** account. -…"
url: "https://www.smsgatewaycenter.com/blog/kb/setup-webhook-sms-whatsapp-dlr/"
updated: "2025-05-16"
category: Webhook
---

# What steps should I follow to set up a Webhook for receiving SMS or WhatsApp Delivery Receipts (DLR) on SMSGatewayCenter?

**SMSGatewayCenter** allows you to set up a **webhook** to receive real-time Delivery Receipts (DLRs) for SMS and WhatsApp messages. Here’s how to do it:

## **Steps to Add a Webhook for DLR**:

- **Log In**: Access your **SMSGatewayCenter** account.
- **Navigate to Webhooks**: Go to the *Webhooks* section in your dashboard.
- **Add a New Webhook**: Click *Add Webhook* and fill in the form:
  - *Product*: Select the product (e.g., SMS, WhatsApp).
  - *Webhook Server Send Method*: Choose the HTTP method (e.g., POST, GET, JSON, XML).
  - *Webhook Report Type*: Select *DLR* to receive delivery receipts.
  - *Waba Number* (WhatsApp only): Choose a WhatsApp Business API (WABA) number from the list (not applicable for SMS).
  - *Webhook (URL Endpoint)*: Enter the URL where you want to receive the DLR data (e.g., https://yourapp.com/webhook).
- **Set Required Parameters**: Specify parameter names for:
  - Transaction ID
  - Message ID
  - Error Code
  - Mobile Number
  - Received Time
  - Delivered Time
- **Set Additional Parameters (if applicable)**: For WhatsApp, include:
  - Read Time
  - Status
- **Add Custom Parameters/Headers (Optional)**: Enable the checkboxes to add custom parameters or headers, and click *Add More* to include multiple entries.
- **Test the Webhook**: Click *Test Webhook* to send a test request and preview the response.
- **Save**: Click *Save* to create the webhook.

### **Best Practices**:

- Ensure your webhook URL is secure (use HTTPS) and can handle HTTP POST requests.
- Test the webhook thoroughly to confirm your system processes the DLR data correctly.

Setting up a DLR webhook on **SMSGatewayCenter** ensures you receive real-time delivery updates for your messages. For assistance, contact our support team.

### More Related Articles

- [Is it possible to create multiple webhooks for the same product?](https://www.smsgatewaycenter.com/blog/kb/create-multiple-webhooks-same-product/)
- [What HTTP methods are supported for sending webhook data?](https://www.smsgatewaycenter.com/blog/kb/supported-http-methods-webhooks/)
- [What happens if my webhook URL is unreachable or fails to respond?](https://www.smsgatewaycenter.com/blog/kb/webhook-url-unreachable-or-no-response/)

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