---
title: The file picker failed or said the API key is invalid.
description: "Try another browser, disable blockers for the page, and make sure you are signed into the same Google account you connected. If it still fails, contact support. ### More Related Articles - [Special characters in a tab name (for example…"
url: "https://www.smsgatewaycenter.com/blog/kb/the-file-picker-failed-or-said-the-api-key-is-invalid/"
updated: "2026-08-17"
category: Integrations / Google Sheets Integration / Troubleshooting
---

# The file picker failed or said the API key is invalid.

Try another browser, disable blockers for the page, and make sure you are signed into the same Google account you connected. If it still fails, contact support.

### More Related Articles

- [Special characters in a tab name (for example &) caused an error.](https://www.smsgatewaycenter.com/blog/kb/special-characters-in-a-tab-name-for-example-caused-an-error/)
- [I renamed a tab in Google Sheets and the connection broke.](https://www.smsgatewaycenter.com/blog/kb/i-renamed-a-tab-in-google-sheets-and-the-connection-broke/)
- [Incoming replies are triggering outbound messages.](https://www.smsgatewaycenter.com/blog/kb/incoming-replies-are-triggering-outbound-messages/)

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