SMSGatewayCenter’s Outbound Dialing (OBD) service is designed to deliver transactional voice messages reliably, ensuring they reach your customers even with Do Not Disturb (DND) restrictions in place. Here’s how:
- Bypass DND Restrictions:
- Transactional messages, such as OTPs, order confirmations, or payment reminders, are exempt from DND restrictions.
- SMSGatewayCenter ensures these messages are delivered 24/7, regardless of the recipient’s DND settings.
- Robust Infrastructure:
- Powered by a high-speed, scalable cloud setup with a 10G network for fast and secure delivery.
- Automatic redial options (e.g., up to 2 retries with a 5-minute interval) ensure messages reach recipients who don’t answer initially.
- Examples of Transactional Messages:
- OTP: “Your OTP for login is 1234. It expires in 10 minutes.”
- Order Alert: “Hi, your order #12345 has been shipped and will arrive by May 17, 2025, at 3:00 PM IST.”
- Payment Reminder: “Your payment of INR 500 is due on May 18, 2025. Pay now to avoid late fees.”
- Monitoring and Reporting:
- Use SMSGatewayCenter’s web interface to track delivery status in real-time (e.g., answered, busy, failed).
- Fetch detailed reports via APIs to integrate with your systems.
SMSGatewayCenter’s OBD service ensures your transactional voice messages are delivered promptly and reliably, keeping your customers informed. For more details, contact our support team.