---
title: What category should I choose for my flow?
description: "- **Appointment booking** → APPOINTMENT_BOOKING - **Lead form, contact request** → LEAD_GENERATION or CONTACT_US - **Sign up / Register** → SIGN_UP - **Login / Sign in** → SIGN_IN - **Feedback, survey** → SURVEY - **Support, help** → CUSTOMER_SUPPORT - **Other**…"
url: "https://www.smsgatewaycenter.com/blog/kb/what-category-should-i-choose-for-my-flow/"
updated: "2026-08-08"
category: WhatsApp Business API / WhatsApp Flows
---

# What category should I choose for my flow?

- **Appointment booking** → APPOINTMENT_BOOKING
- **Lead form, contact request** → LEAD_GENERATION or CONTACT_US
- **Sign up / Register** → SIGN_UP
- **Login / Sign in** → SIGN_IN
- **Feedback, survey** → SURVEY
- **Support, help** → CUSTOMER_SUPPORT
- **Other** → OTHER

Choosing the wrong category can lead to Meta rejection.

### More Related Articles

- [Who can see my flows and responses?](https://www.smsgatewaycenter.com/blog/kb/who-can-see-my-flows-and-responses/)
- [Does SMSGatewayCenter share my flow JSON with third parties?](https://www.smsgatewaycenter.com/blog/kb/does-smsgatewaycenter-share-my-flow-json-with-third-parties/)
- [Is flow response data secure?](https://www.smsgatewaycenter.com/blog/kb/is-flow-response-data-secure/)

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