---
title: What does BLOCKED_TEMPLATE (Template blocked by operator) mean?
description: "The **template you used is blocked by the operator** - it is not allowed for sending on this route (e.g. suspended or rejected by the operator). The message was not sent. **What you can do:** Use a different, approved template.…"
url: "https://www.smsgatewaycenter.com/blog/kb/what-does-blocked_template-template-blocked-by-operator-mean/"
updated: "2026-06-12"
category: "Bulk SMS / Errors & Error Codes"
---

# What does BLOCKED_TEMPLATE (Template blocked by operator) mean?

The **template you used is blocked by the operator** - it is not allowed for sending on this route (e.g. suspended or rejected by the operator). The message was not sent.

**What you can do:** Use a different, approved template. Contact support or the operator if you need this template unblocked.

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