---
title: What happens to my downline users if I disable the sandbox?
description: "Disabling the sandbox in your white-label settings at https://unify.smsgateway.center stops new downline users from accessing test credits and features. Existing sandbox users retain access until their credits expire, but new signups skip testing. Re-enable anytime—[become a SMS reseller](https://www.smsgatewaycenter.com/bulk-sms-reseller-gateway/) to control…"
url: "https://www.smsgatewaycenter.com/blog/kb/what-happens-to-my-downline-users-if-i-disable-the-sandbox/"
updated: "2025-09-01"
category: Resellers / Sandbox Setup
---

# What happens to my downline users if I disable the sandbox?

Disabling the sandbox in your white-label settings at https://unify.smsgateway.center stops new downline users from accessing test credits and features. Existing sandbox users retain access until their credits expire, but new signups skip testing. Re-enable anytime—[become a SMS reseller](https://www.smsgatewaycenter.com/bulk-sms-reseller-gateway/) to control this with our **SMS gateway**.

### More Related Articles

- [How can a reseller set up the SMS Sandbox for new users?](https://www.smsgatewaycenter.com/blog/kb/how-can-a-reseller-set-up-the-sms-sandbox-for-new-users/)
- [How can a reseller manually add or whitelist additional mobile numbers for sandbox users?](https://www.smsgatewaycenter.com/blog/kb/how-can-a-reseller-manually-add-or-whitelist-additional-mobile-numbers-for-sandbox-users/)
- [How can a reseller allow specific DLT message templates for sandbox users?](https://www.smsgatewaycenter.com/blog/kb/how-can-a-reseller-allow-specific-dlt-message-templates-for-sandbox-users/)

Found this useful?[Add as Preferred Source on Google](https://www.google.com/preferences/source?q=smsgatewaycenter.com)