---
title: What is the Send Webhook tool for?
description: "It fires a GET or POST webhook with parameters or a raw JSON/XML body, useful for triggering workflows in your CRM, helpdesk, or automation platform (for example, creating a lead or a support ticket). ### More Related Articles - [How…"
url: "https://www.smsgatewaycenter.com/blog/kb/what-is-the-send-webhook-tool-for/"
updated: "2026-07-31"
category: "AI Agent Builder / Tools & Actions (Channels)"
---

# What is the Send Webhook tool for?

It fires a GET or POST webhook with parameters or a raw JSON/XML body, useful for triggering workflows in your CRM, helpdesk, or automation platform (for example, creating a lead or a support ticket).

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