---
title: What is the Template Library and Create from Library?
description: "When creating a workflow, you can choose **Create New** or **Select From Library**. The **Template Library** offers many predefined workflows grouped by industry (Retail, Healthcare, Hospitality, Financial, Insurance, Automotive, HR, Government, Logistics, Subscription, Utilities, Education, Events, Real Estate, General, etc.). Selecting one creates a new…"
url: "https://www.smsgatewaycenter.com/blog/kb/what-is-the-template-library-and-create-from-library/"
updated: "2026-04-02"
category: WhatsApp Business API / Workflow Builder
---

# What is the Template Library and Create from Library?

When creating a workflow, you can choose **Create New** or **Select From Library**. The **Template Library** offers many predefined workflows grouped by industry (Retail, Healthcare, Hospitality, Financial, Insurance, Automotive, HR, Government, Logistics, Subscription, Utilities, Education, Events, Real Estate, General, etc.). Selecting one creates a new workflow with a pre-built journey that you can edit. Use the category dropdown and search to find a template, then customize names, messages, and logic.

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