---
title: What is User State and how do I use it?
description: "**User State** shows the current state of users in the workflow (e.g. which node they are on, variables). On Manage there is a **User State** column/link; clicking it opens a view of all users and their details across that workflow. Use it to…"
url: "https://www.smsgatewaycenter.com/blog/kb/what-is-user-state-and-how-do-i-use-it/"
updated: "2026-03-17"
category: WhatsApp Business API / Workflow Builder
---

# What is User State and how do I use it?

**User State** shows the current state of users in the workflow (e.g. which node they are on, variables). On Manage there is a **User State** column/link; clicking it opens a view of all users and their details across that workflow. Use it to debug “stuck” users or to see which node a given phone number is at. There is also a consolidated **User State** view next to Add Workflow that shows usage across all workflows.

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- [How do I debug a workflow that behaves unexpectedly?](https://www.smsgatewaycenter.com/blog/kb/how-do-i-debug-a-workflow-that-behaves-unexpectedly/)
- [Can I use the same workflow for multiple WABAs or agents?](https://www.smsgatewaycenter.com/blog/kb/can-i-use-the-same-workflow-for-multiple-wabas-or-agents/)

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