---
title: What is Workflow Expiry and Message for expiry?
description: "**Workflow Expiry** is an optional time (e.g. 1 minute to 24 hours) after which an incomplete user session is considered expired. **Message for expiry** is the message sent to the user when they are in the middle of a journey and that expiry…"
url: "https://www.smsgatewaycenter.com/blog/kb/what-is-workflow-expiry-and-message-for-expiry/"
updated: "2026-03-01"
category: WhatsApp Business API / Workflow Builder
---

# What is Workflow Expiry and Message for expiry?

**Workflow Expiry** is an optional time (e.g. 1 minute to 24 hours) after which an incomplete user session is considered expired. **Message for expiry** is the message sent to the user when they are in the middle of a journey and that expiry time is reached. Both are set in **Settings → Workflow Config**. If you use expiry, always set a clear, friendly message for expiry so users know why the flow ended.

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