---
title: What is Zoho CRM Integration?
description: It connects your Zoho CRM to your messaging account so a new Lead, Contact, or Deal can automatically trigger an SMS, WhatsApp, Voice, or RCS message. Delivery status gets written back to the record as a Note. No code and…
url: "https://www.smsgatewaycenter.com/blog/kb/what-is-zoho-crm-integration/"
updated: "2026-08-25"
category: Integrations / Zoho CRM Messaging integration / Getting Started
---

# What is Zoho CRM Integration?

It connects your Zoho CRM to your messaging account so a new Lead, Contact, or Deal can automatically trigger an SMS, WhatsApp, Voice, or RCS message. Delivery status gets written back to the record as a Note. No code and no Zoho Marketplace app to install.

### More Related Articles

- [Does this use my existing SMS/WhatsApp/Voice credits and templates?](https://www.smsgatewaycenter.com/blog/kb/does-this-use-my-existing-sms-whatsapp-voice-credits-and-templates/)
- [Which channels can I automate with this?](https://www.smsgatewaycenter.com/blog/kb/which-channels-can-i-automate-with-this/)
- [Do I need any coding or developer help to set this up?](https://www.smsgatewaycenter.com/blog/kb/do-i-need-any-coding-or-developer-help-to-set-this-up/)

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