---
title: What tools can my AI agent use?
description: "Under Tools & Actions you can enable: Send SMS, Send WhatsApp, Send RCS, Send Telegram, Send Email, Call Custom API, Send Webhook, and Human Handoff. Only messaging tools for products already active on your account are shown. ### More Related…"
url: "https://www.smsgatewaycenter.com/blog/kb/what-tools-can-my-ai-agent-use/"
updated: "2026-07-31"
category: "AI Agent Builder / Tools & Actions (Channels)"
---

# What tools can my AI agent use?

Under Tools & Actions you can enable: Send SMS, Send WhatsApp, Send RCS, Send Telegram, Send Email, Call Custom API, Send Webhook, and Human Handoff. Only messaging tools for products already active on your account are shown.

### More Related Articles

- [How does Human Handoff work?](https://www.smsgatewaycenter.com/blog/kb/how-does-human-handoff-work/)
- [What is the Send Webhook tool for?](https://www.smsgatewaycenter.com/blog/kb/what-is-the-send-webhook-tool-for/)
- [Can my bot connect to my own CRM, order system, or database?](https://www.smsgatewaycenter.com/blog/kb/can-my-bot-connect-to-my-own-crm-order-system-or-database/)

Found this useful?[Add as Preferred Source on Google](https://www.google.com/preferences/source?q=smsgatewaycenter.com)