---
title: Which channels can I automate with this?
description: "SMS, WhatsApp, Voice, and RCS can all be triggered automatically when a new record is created, as long as those channels are enabled on your account. Only the automations enabled for your account are shown in the setup screen. ###…"
url: "https://www.smsgatewaycenter.com/blog/kb/which-channels-can-i-automate-with-this/"
updated: "2026-08-25"
category: Integrations / Zoho CRM Messaging integration / Getting Started
---

# Which channels can I automate with this?

SMS, WhatsApp, Voice, and RCS can all be triggered automatically when a new record is created, as long as those channels are enabled on your account. Only the automations enabled for your account are shown in the setup screen.

### More Related Articles

- [Does this use my existing SMS/WhatsApp/Voice credits and templates?](https://www.smsgatewaycenter.com/blog/kb/does-this-use-my-existing-sms-whatsapp-voice-credits-and-templates/)
- [Do I need any coding or developer help to set this up?](https://www.smsgatewaycenter.com/blog/kb/do-i-need-any-coding-or-developer-help-to-set-this-up/)
- [Where do I find Zoho CRM Integration?](https://www.smsgatewaycenter.com/blog/kb/where-do-i-find-zoho-crm-integration/)

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