---
title: Which channels support incoming reply logging?
description: "SMS, WhatsApp, and RCS each have their own separate toggle for logging incoming replies, and each is only shown if that automation is enabled on your account. ### More Related Articles - [Do incoming replies count against my automations even…"
url: "https://www.smsgatewaycenter.com/blog/kb/which-channels-support-incoming-reply-logging/"
updated: "2026-08-25"
category: Integrations / Zoho CRM Messaging integration / Incoming Replies
---

# Which channels support incoming reply logging?

SMS, WhatsApp, and RCS each have their own separate toggle for logging incoming replies, and each is only shown if that automation is enabled on your account.

### More Related Articles

- [Do incoming replies count against my automations even without a match?](https://www.smsgatewaycenter.com/blog/kb/do-incoming-replies-count-against-my-automations-even-without-a-match/)
- [What happens if no record matches the reply’s number?](https://www.smsgatewaycenter.com/blog/kb/what-happens-if-no-record-matches-the-replys-number/)
- [How is the matching record found?](https://www.smsgatewaycenter.com/blog/kb/how-is-the-matching-record-found/)

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