---
title: Which widget type should I use for lead capture?
description: "Contact Widget. It collects name, email, and message first, sends the details to your bot or team, and then lets the visitor continue chatting. ### More Related Articles - [Can I customize the closed (unopened) chat button?](https://www.smsgatewaycenter.com/blog/kb/can-i-customize-the-closed-unopened-chat-button/) - [Which widget…"
url: "https://www.smsgatewaycenter.com/blog/kb/which-widget-type-should-i-use-for-lead-capture/"
updated: "2026-08-22"
category: "Web Chat Widget / Widget Types & Appearance"
---

# Which widget type should I use for lead capture?

Contact Widget. It collects name, email, and message first, sends the details to your bot or team, and then lets the visitor continue chatting.

### More Related Articles

- [Can I customize the closed (unopened) chat button?](https://www.smsgatewaycenter.com/blog/kb/can-i-customize-the-closed-unopened-chat-button/)
- [Which widget type is best for FAQ-style self-service?](https://www.smsgatewaycenter.com/blog/kb/which-widget-type-is-best-for-faq-style-self-service/)
- [What widget styles are available?](https://www.smsgatewaycenter.com/blog/kb/what-widget-styles-are-available/)

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