---
title: Why am I getting “Restricted for sandbox users” error?
description: "MM Lite API is not available for sandbox accounts. This feature is only for production WhatsApp Business accounts. If you're using a sandbox environment, you'll need to upgrade to a production account to access MM Lite API features. ### More Related Articles - [Is there a limit on how many times…"
url: "https://www.smsgatewaycenter.com/blog/kb/why-am-i-getting-restricted-for-sandbox-users-error/"
updated: "2025-09-24"
category: WhatsApp Business API / Marketing Messages Lite API
---

# Why am I getting “Restricted for sandbox users” error?

MM Lite API is not available for sandbox accounts. This feature is only for production WhatsApp Business accounts. If you're using a sandbox environment, you'll need to upgrade to a production account to access MM Lite API features.

### More Related Articles

- [Is there a limit on how many times I can check eligibility?](https://www.smsgatewaycenter.com/blog/kb/is-there-a-limit-on-how-many-times-i-can-check-eligibility/)
- [What are the benefits of MM Lite API?](https://www.smsgatewaycenter.com/blog/kb/what-are-the-benefits-of-mm-lite-api/)
- [Can I opt out of MM Lite API prompts?](https://www.smsgatewaycenter.com/blog/kb/can-i-opt-out-of-mm-lite-api-prompts/)

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