---
title: Why do I see “This feature isn’t enabled on your account yet”?
description: "Zoho CRM integration needs to be enabled on your account before you can connect. Contact your representative to have it turned on. ### More Related Articles - [Why did a message fail to send?](https://www.smsgatewaycenter.com/blog/kb/why-did-a-message-fail-to-send/) - [Why does a connection show…"
url: "https://www.smsgatewaycenter.com/blog/kb/why-do-i-see-this-feature-isnt-enabled-on-your-account-yet/"
updated: "2026-08-25"
category: Integrations / Zoho CRM Messaging integration / Troubleshooting
---

# Why do I see “This feature isn’t enabled on your account yet”?

Zoho CRM integration needs to be enabled on your account before you can connect. Contact your representative to have it turned on.

### More Related Articles

- [Why did a message fail to send?](https://www.smsgatewaycenter.com/blog/kb/why-did-a-message-fail-to-send/)
- [Why does a connection show as Paused?](https://www.smsgatewaycenter.com/blog/kb/why-does-a-connection-show-as-paused/)
- [Why does WhatsApp say the template isn’t approved?](https://www.smsgatewaycenter.com/blog/kb/why-does-whatsapp-say-the-template-isnt-approved/)

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