---
title: Why does a connection show as Paused?
description: "A connection shows Paused when its Active toggle has been turned off, either by you or during setup. Edit the connection and turn Active back on to resume its automations. ### More Related Articles - [Why did a message fail…"
url: "https://www.smsgatewaycenter.com/blog/kb/why-does-a-connection-show-as-paused/"
updated: "2026-08-25"
category: Integrations / Zoho CRM Messaging integration / Troubleshooting
---

# Why does a connection show as Paused?

A connection shows Paused when its Active toggle has been turned off, either by you or during setup. Edit the connection and turn Active back on to resume its automations.

### More Related Articles

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- [Why is the RCS bot or template dropdown empty?](https://www.smsgatewaycenter.com/blog/kb/why-is-the-rcs-bot-or-template-dropdown-empty/)

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