---
title: Why isn’t anything sending after I created a new record?
description: "Check that the object's connection is Active, that the relevant channel toggle is on, and that the record's mobile field is filled in. Also allow a minute or two for the next polling cycle. ### More Related Articles - [Why…"
url: "https://www.smsgatewaycenter.com/blog/kb/why-isnt-anything-sending-after-i-created-a-new-record/"
updated: "2026-08-28"
category: Integrations / Hubspot CRM Messaging integration / Troubleshooting
---

# Why isn’t anything sending after I created a new record?

Check that the object's connection is Active, that the relevant channel toggle is on, and that the record's mobile field is filled in. Also allow a minute or two for the next polling cycle.

### More Related Articles

- [Why did an object I previously connected disappear from the picker?](https://www.smsgatewaycenter.com/blog/kb/why-did-an-object-i-previously-connected-disappear-from-the-picker/)
- [Why am I asked to reconnect HubSpot?](https://www.smsgatewaycenter.com/blog/kb/why-am-i-asked-to-reconnect-hubspot/)
- [Why does a connection show as Paused?](https://www.smsgatewaycenter.com/blog/kb/why-does-a-connection-show-as-paused-2/)

Found this useful?[Add as Preferred Source on Google](https://www.google.com/preferences/source?q=smsgatewaycenter.com)