---
title: Why do I see ‘No entries found’ in the Manage Webhooks section on SMSGatewayCenter, and how can I resolve it?
description: "If you see a “No entries found” message in the Manage Webhooks section on SMSGatewayCenter, it means no webhooks have been set up in your account. Here’s how to troubleshoot and resolve the issue: ## **Why You Might See ‘No…"
url: "https://www.smsgatewaycenter.com/blog/kb/why-no-entries-found-manage-webhooks-how-to-fix/"
updated: "2025-05-16"
category: Webhook
---

# Why do I see ‘No entries found’ in the Manage Webhooks section on SMSGatewayCenter, and how can I resolve it?

If you see a “No entries found” message in the Manage Webhooks section on SMSGatewayCenter, it means no webhooks have been set up in your account. Here’s how to troubleshoot and resolve the issue:

## **Why You Might See ‘No entries found’**:

- **No Webhooks Created**: You haven’t added any webhooks for DLR or MO responses.
- **Account Permissions**: Your user role may not have access to view webhooks (e.g., restricted to admins).

## **Steps to Resolve**:

- **Add a Webhook**:
  - Go to the *Webhooks* section in your SMSGatewayCenter dashboard.
  - Click *Add Webhook* and set up a new webhook for DLR or WhatsApp MO responses (see FAQs on adding webhooks).
- **Check Permissions**:
  - Ensure your account has the necessary permissions to view and manage webhooks.
  - Contact your account administrator if you’re unable to see or add webhooks.
- **Verify Setup**:
  - If you believe webhooks were set up, ensure they were saved correctly by checking your recent activity or consulting with your team.

### **Best Practices**:

- Start by setting up a simple webhook (e.g., for SMS DLR) to confirm functionality.
- Keep a record of your webhook configurations for easy reference.

Adding a webhook will populate the Manage **Webhooks** section on **SMSGatewayCenter**, enabling real-time integrations. For assistance, contact our support team.

### More Related Articles

- [Is it possible to create multiple webhooks for the same product?](https://www.smsgatewaycenter.com/blog/kb/create-multiple-webhooks-same-product/)
- [What HTTP methods are supported for sending webhook data?](https://www.smsgatewaycenter.com/blog/kb/supported-http-methods-webhooks/)
- [What happens if my webhook URL is unreachable or fails to respond?](https://www.smsgatewaycenter.com/blog/kb/webhook-url-unreachable-or-no-response/)

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