{"id":1670,"date":"2025-05-13T20:36:58","date_gmt":"2025-05-13T15:06:58","guid":{"rendered":"https:\/\/www.smsgatewaycenter.com\/blog\/?post_type=docs&#038;p=1670"},"modified":"2025-05-13T20:36:59","modified_gmt":"2025-05-13T15:06:59","password":"","slug":"why-arent-my-whatsapp-messages-being-delivered","status":"publish","type":"docs","link":"https:\/\/www.smsgatewaycenter.com\/blog\/kb\/why-arent-my-whatsapp-messages-being-delivered\/","title":{"rendered":"Why aren\u2019t my WhatsApp messages being delivered?"},"content":{"rendered":"\n<ol class=\"wp-block-list\">\n<li>Ensure the customer\u2019s number is registered on WhatsApp and they haven\u2019t opted out.<\/li>\n\n\n\n<li>Verify that your message templates are approved by WhatsApp.<\/li>\n\n\n\n<li>Check your SMSGatewayCenter wallet balance to confirm you have sufficient funds.<\/li>\n\n\n\n<li>Confirm your <a href=\"https:\/\/www.smsgatewaycenter.com\/whatsapp-business-api\/\">WhatsApp Business API<\/a> account is active and not banned.<br>If the issue persists, contact our support team at contact @ smsgatewaycenter . com.<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\"><\/ul>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":118,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[1382],"doc_tag":[],"class_list":["post-1670","docs","type-docs","status-publish","hentry","doc_category-troubleshoot-whatsapp-business-api"],"year_month":"2026-07","word_count":58,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/www.smsgatewaycenter.com\/blog\/author\/admin\/"},"doc_category_info":[{"term_name":"Troubleshoot","term_url":"https:\/\/www.smsgatewaycenter.com\/blog\/kb-cat\/troubleshoot-whatsapp-business-api\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/1670","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/comments?post=1670"}],"version-history":[{"count":0,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/1670\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/media?parent=1670"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_category?post=1670"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_tag?post=1670"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}