{"id":1677,"date":"2025-05-13T20:44:43","date_gmt":"2025-05-13T15:14:43","guid":{"rendered":"https:\/\/www.smsgatewaycenter.com\/blog\/?post_type=docs&#038;p=1677"},"modified":"2025-05-13T20:44:44","modified_gmt":"2025-05-13T15:14:44","password":"","slug":"how-does-agents-chat-support-multiple-agents-on-a-single-whatsapp-number","status":"publish","type":"docs","link":"https:\/\/www.smsgatewaycenter.com\/blog\/kb\/how-does-agents-chat-support-multiple-agents-on-a-single-whatsapp-number\/","title":{"rendered":"How does Agents Chat support multiple agents on a single WhatsApp number?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.smsgatewaycenter.com\/agents-chat-whatsapp-business-api\/\">Agents Chat<\/a> enables multiple agents to handle conversations concurrently using one WhatsApp Business API number. Each agent can access a shared inbox in the <strong><a href=\"https:\/\/www.smsgatewaycenter.com\">SMSGatewayCenter<\/a><\/strong> dashboard, view real-time updates, and respond to customer messages, ensuring seamless collaboration and faster response times.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Agents Chat enables multiple agents to handle conversations concurrently using one WhatsApp Business API number. Each agent can access a shared inbox in the SMSGatewayCenter dashboard, view real-time updates, and respond to customer messages, ensuring seamless collaboration and faster response times.<\/p>\n","protected":false},"author":118,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[1381],"doc_tag":[],"class_list":["post-1677","docs","type-docs","status-publish","hentry","doc_category-agents-chat"],"year_month":"2026-07","word_count":41,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/www.smsgatewaycenter.com\/blog\/author\/admin\/"},"doc_category_info":[{"term_name":"Agents Chat","term_url":"https:\/\/www.smsgatewaycenter.com\/blog\/kb-cat\/agents-chat\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/1677","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/comments?post=1677"}],"version-history":[{"count":0,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/1677\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/media?parent=1677"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_category?post=1677"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_tag?post=1677"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}