{"id":1688,"date":"2025-05-13T21:00:04","date_gmt":"2025-05-13T15:30:04","guid":{"rendered":"https:\/\/www.smsgatewaycenter.com\/blog\/?post_type=docs&#038;p=1688"},"modified":"2025-05-13T21:00:05","modified_gmt":"2025-05-13T15:30:05","password":"","slug":"how-do-i-set-up-a-whatsapp-retargeting-campaign-using-the-retarget-users-feature-on-smsgatewaycenter","status":"publish","type":"docs","link":"https:\/\/www.smsgatewaycenter.com\/blog\/kb\/how-do-i-set-up-a-whatsapp-retargeting-campaign-using-the-retarget-users-feature-on-smsgatewaycenter\/","title":{"rendered":"How do I set up a WhatsApp retargeting campaign using the Retarget Users feature on SMSGatewayCenter?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The WhatsApp Retarget Users feature allows you to reconnect with your audience by sending targeted messages to specific user groups. Follow these steps to set up and launch your retargeting campaign:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Steps to Create a Retargeting Campaign<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Access the Retarget Users Form<\/strong>\n<ul class=\"wp-block-list\">\n<li>Log in to your SMSGatewayCenter account at <a href=\"https:\/\/unify.smsgateway.center\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/unify.smsgateway.center\/<\/a>.<\/li>\n\n\n\n<li>Navigate to the <em>Retarget Users<\/em> section in your dashboard (typically found under WhatsApp Business API settings).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Fill Out the Form<\/strong><br>The Retarget Users form lets you define your campaign parameters:\n<ul class=\"wp-block-list\">\n<li><em>Waba Number<\/em>: Select the WhatsApp Business API number from the dropdown list to identify the sender.<\/li>\n\n\n\n<li><em>Agents<\/em>: Choose the agents who will manage the campaign from the dropdown list; you can select multiple agents.<\/li>\n\n\n\n<li><em>Retarget Type<\/em>: Select either \u201cActive Session Users\u201d (users currently active) or \u201cTags\u201d (users with specific tags) from the dropdown list.<\/li>\n\n\n\n<li><em>Tags List<\/em> (if \u201cTags\u201d is selected): Pick relevant tags from the dropdown list to target specific user groups; multiple tags can be selected.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Submit the Form<\/strong>\n<ul class=\"wp-block-list\">\n<li>Review your inputs for accuracy.<\/li>\n\n\n\n<li>Click the <em>Submit<\/em> button to initiate the retargeting campaign.<\/li>\n\n\n\n<li>If you need to make changes, click the <em>Reset<\/em> button at the bottom of the form to start over.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Send WhatsApp Messages<\/strong>\n<ul class=\"wp-block-list\">\n<li>After submitting, download the generated file containing your campaign data.<\/li>\n\n\n\n<li>Go to the <em>Compose<\/em> section in your dashboard, upload the downloaded file, and launch your targeted retargeting campaign.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">This feature helps you deliver focused messages to re-engage your audience effectively. If you encounter any issues or need assistance, contact our support team at contact @ smsgatewaycenter . com or call +912228657726.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The WhatsApp Retarget Users feature allows you to reconnect with your audience by sending targeted messages to specific user groups. Follow these steps to set up and launch your retargeting campaign: Steps to Create a Retargeting Campaign This feature helps you deliver focused messages to re-engage your audience effectively. If you encounter any issues or [&hellip;]<\/p>\n","protected":false},"author":118,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[1327],"doc_tag":[],"class_list":["post-1688","docs","type-docs","status-publish","hentry","doc_category-whatsapp-business-api"],"year_month":"2026-07","word_count":256,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/www.smsgatewaycenter.com\/blog\/author\/admin\/"},"doc_category_info":[{"term_name":"WhatsApp Business API","term_url":"https:\/\/www.smsgatewaycenter.com\/blog\/kb-cat\/whatsapp-business-api\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/1688","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/comments?post=1688"}],"version-history":[{"count":0,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/1688\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/media?parent=1688"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_category?post=1688"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_tag?post=1688"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}