{"id":1690,"date":"2025-05-13T21:06:02","date_gmt":"2025-05-13T15:36:02","guid":{"rendered":"https:\/\/www.smsgatewaycenter.com\/blog\/?post_type=docs&#038;p=1690"},"modified":"2025-05-13T21:06:03","modified_gmt":"2025-05-13T15:36:03","password":"","slug":"how-do-i-set-up-and-use-the-whatsapp-message-sequencer-to-send-messages-in-a-specific-order-with-smsgatewaycenter","status":"publish","type":"docs","link":"https:\/\/www.smsgatewaycenter.com\/blog\/kb\/how-do-i-set-up-and-use-the-whatsapp-message-sequencer-to-send-messages-in-a-specific-order-with-smsgatewaycenter\/","title":{"rendered":"How do I set up and use the WhatsApp Message Sequencer to send messages in a specific order with SMSGatewayCenter?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The <strong>WhatsApp Message Sequencer<\/strong>, designed for the WhatsApp Business API, allows you to send messages sequentially to your recipients, either as business-initiated campaigns or user-initiated chatbot responses. Here\u2019s how to set it up and use it on SMSGatewayCenter:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Prerequisites<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Before starting, ensure you\u2019ve completed these steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Option 1: Save and Approve Templates<\/strong><br>Create and save all message templates you plan to use, and get them approved by Meta.<\/li>\n\n\n\n<li><strong>Option 2: Set Up Auto-Response Messages<\/strong><br>If using a chatbot, save the auto-response messages you want to send in sequence.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Steps to Set Up the WhatsApp Message Sequencer<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Access the WhatsApp Message Sequencer Section<\/strong>\n<ul class=\"wp-block-list\">\n<li>Log in to your SMSGatewayCenter account at <a href=\"https:\/\/unify.smsgateway.center\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/unify.smsgateway.center\/<\/a>.<\/li>\n\n\n\n<li>Navigate to the <em>WhatsApp Message Sequencer<\/em> section under your WhatsApp Business API settings in the dashboard.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Create a New Message Sequence<\/strong>\n<ul class=\"wp-block-list\">\n<li>Click the <em>Add<\/em> button to start creating a new message sequence.<\/li>\n\n\n\n<li>Provide an identifier for the sequence by adding a title or reminder (e.g., \u201cOrder Update Sequence\u201d).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Choose the Sequence Type<\/strong>\n<ul class=\"wp-block-list\">\n<li><em>Campaign<\/em>: Select this to send a sequence of template-based messages initiated by your business.<\/li>\n\n\n\n<li><em>Chatbot<\/em>: Select this to send a sequence of messages triggered by user interactions via quick reply buttons.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Set Up the Sequence<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>For Campaign Type<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Choose the first approved template from the list of saved templates.<\/li>\n\n\n\n<li>To add more templates to the sequence, click <em>Add Next Template Sequence<\/em>, select the next template, and repeat for each additional template.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>For Chatbot Type<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Add the auto-response messages you want your chatbot to send in sequence.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Save and Manage the Sequence<\/strong>\n<ul class=\"wp-block-list\">\n<li>Click <em>Save Changes<\/em> to save your message sequence.<\/li>\n\n\n\n<li>Go to the <em>Manage WhatsApp Message Sequencer<\/em> section in your dashboard.<\/li>\n\n\n\n<li>Click <em>Copy UUID<\/em> to copy the unique identifier for your sequence.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Trigger the Sequence<\/strong>\n<ul class=\"wp-block-list\">\n<li>When sending template messages (for campaigns) or setting up quick reply buttons (for chatbots), paste the copied UUID into the <em>Postback ID<\/em> field.<\/li>\n\n\n\n<li>For campaigns, the sequence will start when the campaign is launched. For chatbots, the sequence will trigger when a recipient clicks a quick reply button, sending messages one after the other in the defined order.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">Important Note<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If you manage multiple <strong><a href=\"https:\/\/www.smsgatewaycenter.com\/whatsapp-business-api\/\">WhatsApp Business API <\/a><\/strong>numbers under different Facebook Business Managers, avoid using template-based sequences. Differences in Meta\u2019s API keys may prevent message delivery.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By using the WhatsApp Message Sequencer, you can deliver messages in a specific order, enhancing your communication strategy. For further assistance, contact our support team at contact @ smsgatewaycenter . com or call +912228657726.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The WhatsApp Message Sequencer, designed for the WhatsApp Business API, allows you to send messages sequentially to your recipients, either as business-initiated campaigns or user-initiated chatbot responses. Here\u2019s how to set it up and use it on SMSGatewayCenter: Prerequisites Before starting, ensure you\u2019ve completed these steps: Steps to Set Up the WhatsApp Message Sequencer Important [&hellip;]<\/p>\n","protected":false},"author":118,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[1327],"doc_tag":[],"class_list":["post-1690","docs","type-docs","status-publish","hentry","doc_category-whatsapp-business-api"],"year_month":"2026-07","word_count":406,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/www.smsgatewaycenter.com\/blog\/author\/admin\/"},"doc_category_info":[{"term_name":"WhatsApp Business API","term_url":"https:\/\/www.smsgatewaycenter.com\/blog\/kb-cat\/whatsapp-business-api\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/1690","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/comments?post=1690"}],"version-history":[{"count":0,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/1690\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/media?parent=1690"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_category?post=1690"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_tag?post=1690"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}