{"id":1705,"date":"2025-05-14T19:15:22","date_gmt":"2025-05-14T13:45:22","guid":{"rendered":"https:\/\/www.smsgatewaycenter.com\/blog\/?post_type=docs&#038;p=1705"},"modified":"2025-05-14T19:15:24","modified_gmt":"2025-05-14T13:45:24","password":"","slug":"whatsapp-carousel-template-with-smsgatewaycenter","status":"publish","type":"docs","link":"https:\/\/www.smsgatewaycenter.com\/blog\/kb\/whatsapp-carousel-template-with-smsgatewaycenter\/","title":{"rendered":"What is a WhatsApp carousel template, and how do I create one with SMSGatewayCenter for my business?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">A <strong>WhatsApp carousel template<\/strong> is an interactive message format that allows you to showcase multiple items (e.g., products, services) in a scrollable format, each with its own image, description, and call-to-action (CTA) buttons. <strong>SMSGatewayCenter<\/strong> makes it easy to create and use carousel templates to engage your customers visually. Here\u2019s a step-by-step guide to creating a carousel template:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Is a WhatsApp Carousel Template?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Carousel templates<\/strong> are a type of <strong><a href=\"https:\/\/www.smsgatewaycenter.com\/whatsapp-business-api\/\">WhatsApp Business API<\/a><\/strong> template message under the Marketing category, designed to display up to 10 cards in a single message. Each card can include an image, a brief description, and up to two CTA buttons (e.g., \u201cShop Now,\u201d \u201cLearn More\u201d). These templates are perfect for promoting products, showcasing offers, or highlighting services in a visually appealing way.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Requirements for Carousel Templates<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Category<\/strong>: Must be classified as a Marketing template.<\/li>\n\n\n\n<li><strong>Approval<\/strong>: Requires pre-approval from WhatsApp before use.<\/li>\n\n\n\n<li><strong>Card Limit<\/strong>: Up to 10 cards per carousel.<\/li>\n\n\n\n<li><strong>Media<\/strong>: Each card must include an image (JPG, JPEG, or PNG, up to 5MB).<\/li>\n\n\n\n<li><strong>Buttons<\/strong>: Each card can have up to 2 CTA buttons (e.g., URL links or quick replies).<\/li>\n\n\n\n<li><strong>Character Limits<\/strong>:<\/li>\n\n\n\n<li>Card title: Up to 60 characters.<\/li>\n\n\n\n<li>Card description: Up to 160 characters.<\/li>\n\n\n\n<li>Button text: Up to 20 characters per button.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How to Create a Carousel Template on SMSGatewayCenter<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Access the Template Messages Section<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Log in to your SMSGatewayCenter account at <a href=\"https:\/\/unify.smsgateway.center\/\">https:\/\/unify.smsgateway.center<\/a>.<\/li>\n\n\n\n<li>Navigate to the WhatsApp Business API section, then go to the <em>Template Messages<\/em> tab.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Start Creating a Carousel Template<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click <em>Add New Template<\/em>.<\/li>\n\n\n\n<li>Select <em>Marketing<\/em> as the category, as carousel templates are promotional.<\/li>\n\n\n\n<li>Choose the template type as <em>Carousel<\/em> (this option may be labeled as \u201cInteractive &#8211; Carousel\u201d in the SMSGatewayCenter UI).<\/li>\n\n\n\n<li>Specify the language for your template (e.g., English, Hindi).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Configure the Carousel Details<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Template Name<\/strong>: Enter a unique name (e.g., \u201cproduct_showcase_may2025\u201d).<\/li>\n\n\n\n<li><strong>Add Cards<\/strong>: Create 2 to 10 cards for the carousel:\n<ul class=\"wp-block-list\">\n<li><em>Image<\/em>: Upload an image for each card (JPG\/JPEG\/PNG, up to 5MB) or provide an external URL.<\/li>\n\n\n\n<li><em>Title<\/em>: Add a title for the card (e.g., \u201cSummer Dress &#8211; 20% Off,\u201d up to 60 characters).<\/li>\n\n\n\n<li><em>Description<\/em>: Write a brief description (e.g., \u201cLimited stock, grab yours now!\u201d up to 160 characters).<\/li>\n\n\n\n<li><em>Buttons<\/em>: Add up to 2 CTA buttons per card:<\/li>\n\n\n\n<li><em>Button Type<\/em>: Choose \u201cVisit Website\u201d (URL link) or \u201cQuick Reply\u201d (triggers a response).<\/li>\n\n\n\n<li><em>Button Text<\/em>: Enter the button label (e.g., \u201cShop Now,\u201d up to 20 characters).<\/li>\n\n\n\n<li><em>Button Action<\/em>: For URL buttons, provide the link (e.g., your website); for Quick Reply, set a postback ID to trigger a response.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Repeat for each card (e.g., one card for each product in your catalog).<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.smsgatewaycenter.com\/blog\/wp-content\/uploads\/2025\/05\/whatsapp-carousel-template.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"562\" src=\"https:\/\/www.smsgatewaycenter.com\/blog\/wp-content\/uploads\/2025\/05\/whatsapp-carousel-template-1024x562.webp\" alt=\"WhatsApp carousel template\" class=\"wp-image-1706\" srcset=\"https:\/\/www.smsgatewaycenter.com\/blog\/wp-content\/uploads\/2025\/05\/whatsapp-carousel-template-1024x562.webp 1024w, https:\/\/www.smsgatewaycenter.com\/blog\/wp-content\/uploads\/2025\/05\/whatsapp-carousel-template-300x165.webp 300w, https:\/\/www.smsgatewaycenter.com\/blog\/wp-content\/uploads\/2025\/05\/whatsapp-carousel-template-768x422.webp 768w, https:\/\/www.smsgatewaycenter.com\/blog\/wp-content\/uploads\/2025\/05\/whatsapp-carousel-template-1536x843.webp 1536w, https:\/\/www.smsgatewaycenter.com\/blog\/wp-content\/uploads\/2025\/05\/whatsapp-carousel-template.webp 2036w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Submit for Approval<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Review your carousel template to ensure all cards meet WhatsApp\u2019s guidelines (e.g., image size, character limits).<\/li>\n\n\n\n<li>Submit the template for WhatsApp approval via SMSGatewayCenter. Approval typically takes 24-48 hours.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Send the Carousel Template<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once approved, go to the <em>Compose<\/em> section in your dashboard.<\/li>\n\n\n\n<li>Select the approved carousel template from the list.<\/li>\n\n\n\n<li>Add any dynamic values if the template includes variables (e.g., customer name).<\/li>\n\n\n\n<li>Choose your recipients (e.g., upload a contact list or target a segment).<\/li>\n\n\n\n<li>Send the message and track engagement using SMSGatewayCenter\u2019s analytics.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Best Practices for Carousel Templates<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Use High-Quality Images<\/strong>: Ensure images are clear and visually appealing to attract attention (recommended resolution: 800x800px).<\/li>\n\n\n\n<li><strong>Keep Descriptions Concise<\/strong>: Stick to the character limits and make descriptions compelling (e.g., highlight key benefits or discounts).<\/li>\n\n\n\n<li><strong>Leverage CTAs<\/strong>: Use buttons to drive action, such as linking to your product page or prompting a reply (e.g., \u201cInterested?\u201d).<\/li>\n\n\n\n<li><strong>Obtain Opt-In<\/strong>: Ensure customers have opted in to receive marketing messages to comply with WhatsApp\u2019s policies.<\/li>\n\n\n\n<li><strong>Test Before Sending<\/strong>: Use SMSGatewayCenter\u2019s <em>Test<\/em> feature to preview the carousel and ensure all cards display correctly.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Why Use Carousel Templates?<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Engage Visually<\/strong>: Showcase multiple products or offers in one message, increasing engagement.<\/li>\n\n\n\n<li><strong>Drive Conversions<\/strong>: CTAs make it easy for customers to take action (e.g., visit your website).<\/li>\n\n\n\n<li><strong>Save Time<\/strong>: Promote several items at once without sending multiple messages.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Carousel templates<\/strong> are a powerful way to promote your business on WhatsApp. For further assistance with creating or managing carousel templates, contact our support team.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A WhatsApp carousel template is an interactive message format that allows you to showcase multiple items (e.g., products, services) in a scrollable format, each with its own image, description, and call-to-action (CTA) buttons. SMSGatewayCenter makes it easy to create and use carousel templates to engage your customers visually. Here\u2019s a step-by-step guide to creating a [&hellip;]<\/p>\n","protected":false},"author":118,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[1383],"doc_tag":[],"class_list":["post-1705","docs","type-docs","status-publish","hentry","doc_category-template-messages"],"year_month":"2026-07","word_count":689,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/www.smsgatewaycenter.com\/blog\/author\/admin\/"},"doc_category_info":[{"term_name":"Template Messages","term_url":"https:\/\/www.smsgatewaycenter.com\/blog\/kb-cat\/template-messages\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/1705","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/comments?post=1705"}],"version-history":[{"count":0,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/1705\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/media?parent=1705"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_category?post=1705"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_tag?post=1705"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}