{"id":1723,"date":"2025-05-16T08:44:19","date_gmt":"2025-05-16T03:14:19","guid":{"rendered":"https:\/\/www.smsgatewaycenter.com\/blog\/?post_type=docs&#038;p=1723"},"modified":"2025-05-16T08:44:21","modified_gmt":"2025-05-16T03:14:21","password":"","slug":"transactional-obd-dnd-delivery-smsgatewaycenter","status":"publish","type":"docs","link":"https:\/\/www.smsgatewaycenter.com\/blog\/kb\/transactional-obd-dnd-delivery-smsgatewaycenter\/","title":{"rendered":"How does SMSGatewayCenter ensure that transactional voice messages via OBD are delivered reliably, even with DND restrictions?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>SMSGatewayCenter<\/strong>\u2019s <strong><a href=\"https:\/\/www.smsgatewaycenter.com\/voice-obd-calls-automated\/\">Outbound Dialing (OBD) service<\/a><\/strong> is designed to deliver transactional voice messages reliably, ensuring they reach your customers even with Do Not Disturb (DND) restrictions in place. Here\u2019s how:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Bypass DND Restrictions<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Transactional messages, such as OTPs, order confirmations, or payment reminders, are exempt from DND restrictions.<\/li>\n\n\n\n<li>SMSGatewayCenter ensures these messages are delivered 24\/7, regardless of the recipient\u2019s DND settings.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Robust Infrastructure<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Powered by a high-speed, scalable cloud setup with a 10G network for fast and secure delivery.<\/li>\n\n\n\n<li>Automatic redial options (e.g., up to 2 retries with a 5-minute interval) ensure messages reach recipients who don\u2019t answer initially.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Examples of Transactional Messages<\/strong>:\n<ul class=\"wp-block-list\">\n<li>OTP: \u201cYour OTP for login is 1234. It expires in 10 minutes.\u201d<\/li>\n\n\n\n<li>Order Alert: \u201cHi, your order #12345 has been shipped and will arrive by May 17, 2025, at 3:00 PM IST.\u201d<\/li>\n\n\n\n<li>Payment Reminder: \u201cYour payment of INR 500 is due on May 18, 2025. Pay now to avoid late fees.\u201d<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Monitoring and Reporting<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Use SMSGatewayCenter\u2019s web interface to track delivery status in real-time (e.g., answered, busy, failed).<\/li>\n\n\n\n<li>Fetch detailed reports via APIs to integrate with your systems.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>SMSGatewayCenter<\/strong>\u2019s OBD service ensures your transactional voice messages are delivered promptly and reliably, keeping your customers informed. For more details, contact our support team.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>SMSGatewayCenter\u2019s Outbound Dialing (OBD) service is designed to deliver transactional voice messages reliably, ensuring they reach your customers even with Do Not Disturb (DND) restrictions in place. Here\u2019s how: SMSGatewayCenter\u2019s OBD service ensures your transactional voice messages are delivered promptly and reliably, keeping your customers informed. For more details, contact our support team.<\/p>\n","protected":false},"author":118,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[1384],"doc_tag":[],"class_list":["post-1723","docs","type-docs","status-publish","hentry","doc_category-obd-voice-call"],"year_month":"2026-07","word_count":201,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/www.smsgatewaycenter.com\/blog\/author\/admin\/"},"doc_category_info":[{"term_name":"OBD Voice Call","term_url":"https:\/\/www.smsgatewaycenter.com\/blog\/kb-cat\/obd-voice-call\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/1723","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/comments?post=1723"}],"version-history":[{"count":0,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/1723\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/media?parent=1723"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_category?post=1723"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_tag?post=1723"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}