{"id":1732,"date":"2025-05-16T08:59:45","date_gmt":"2025-05-16T03:29:45","guid":{"rendered":"https:\/\/www.smsgatewaycenter.com\/blog\/?post_type=docs&#038;p=1732"},"modified":"2025-05-16T08:59:46","modified_gmt":"2025-05-16T03:29:46","password":"","slug":"bulk-voice-call-regulatory-compliance-smsgatewaycenter","status":"publish","type":"docs","link":"https:\/\/www.smsgatewaycenter.com\/blog\/kb\/bulk-voice-call-regulatory-compliance-smsgatewaycenter\/","title":{"rendered":"What steps should I take to ensure compliance with regulations when using SMSGatewayCenter\u2019s Bulk Voice Call service for promotional messages?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Using SMSGatewayCenter\u2019s <a href=\"https:\/\/www.smsgatewaycenter.com\/voice-obd-calls-automated\/\">Bulk Voice Call service<\/a> for promotional messages requires adherence to regulatory guidelines to ensure compliance and avoid penalties. Here\u2019s how to stay compliant:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Obtain Opt-In Consent<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Ensure all recipients have explicitly opted in to receive promotional messages, as required by WhatsApp and TRAI (Telecom Regulatory Authority of India) guidelines.<\/li>\n\n\n\n<li>Use SMSGatewayCenter\u2019s <em>Add Opt-In<\/em> page to manage your opt-in list and verify consent.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Target Non-DND Numbers<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Promotional messages must only be sent to non-DND numbers to comply with regulations.<\/li>\n\n\n\n<li>Filter your contact list to exclude DND numbers before launching a campaign.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Adhere to Time Restrictions<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Send promotional messages only between 10:00 AM and 8:00 PM IST, as mandated for marketing communications.<\/li>\n\n\n\n<li>Schedule campaigns accordingly (e.g., set for May 16, 2025, at 11:00 AM IST).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Provide Opt-Out Options<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Include instructions for recipients to opt out (e.g., \u201cReply STOP to unsubscribe\u201d).<\/li>\n\n\n\n<li>Use SMSGatewayCenter\u2019s <em>Manage Opt-In<\/em> page to mark numbers as opted out if requested.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Keep Messages Clear and Relevant<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Avoid misleading or spam-like content in your voice messages.<\/li>\n\n\n\n<li>Ensure the message provides value (e.g., \u201cGet 20% off this weekend! Visit our store by May 18, 2025.\u201d).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Document Compliance<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Maintain records of opt-in confirmations and campaign details to demonstrate compliance if required.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">SMSGatewayCenter helps you stay compliant while running effective <a href=\"https:\/\/www.smsgatewaycenter.com\">promotional voice campaigns<\/a>. For assistance, contact our support team.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Using SMSGatewayCenter\u2019s Bulk Voice Call service for promotional messages requires adherence to regulatory guidelines to ensure compliance and avoid penalties. Here\u2019s how to stay compliant: SMSGatewayCenter helps you stay compliant while running effective promotional voice campaigns. For assistance, contact our support team.<\/p>\n","protected":false},"author":118,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[1384],"doc_tag":[],"class_list":["post-1732","docs","type-docs","status-publish","hentry","doc_category-obd-voice-call"],"year_month":"2026-07","word_count":216,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"admin","author_nicename":"admin","author_url":"https:\/\/www.smsgatewaycenter.com\/blog\/author\/admin\/"},"doc_category_info":[{"term_name":"OBD Voice Call","term_url":"https:\/\/www.smsgatewaycenter.com\/blog\/kb-cat\/obd-voice-call\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/1732","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/comments?post=1732"}],"version-history":[{"count":0,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/docs\/1732\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/media?parent=1732"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_category?post=1732"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.smsgatewaycenter.com\/blog\/wp-json\/wp\/v2\/doc_tag?post=1732"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}